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The IT Infrastructure Solutions Company

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case-studiesSuccess Stories

Compass Solutions Leverages Technology to Enable Business…Experience the ‘Compass Effect’

 

Case Study - Thin Client Solution for a Retail Company

 

Challenge...

A retail company with 140 stores in 16 states and Canada wanted 13 applications, on UNIX and NT platforms, rolled out to its stores. It required a low-cost solution that did not require local co-located IT support at the stores, it also did not want to incur considerable connectivity or other infrastructure costs.

 

The COMPASS Approach...

An extensive location by location audit revealed a wide discrepancy in server, desktop and connectivity infrastructure. The Compass team working with the client developed a baseline infrastructure for kiosks, standard and flagships stores. The team also developed baseline environment for servers, routers, switches, firewall configurations and connectivity bandwidth. Using these baselines, Compass crafted a solution that met the needs of even the lowest common denominator.

 

The COMPASS Effect…

The retail client is able to access all 13 applications located at a central Data Center without needing to upgrade any server or client software and hardware. Even remote stores with only a 56KB dial-up access are also able to access these applications.

 

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Case Study - IT Forensic Audit

 

Challenge...

A wireless company was concerned that one or several of its vendors and employees may be systematically overcharging for services, misrepresenting deliverables, and compromising the accounting process.

 

The COMPASS Approach...

The Compass IT Forensics team conducted a process review for billing, software licensing and acceptance of services to answer the question: "How should they have done business?" The team began its audits by reviewing 2 years’ worth of archived e-mails, files and logs, and completed a keyword search of over 1.5 Terabytes of data.

 

Secondly, it compared sample price quotes with purchase orders and also with the final invoices.

 

Finally, it setup electronic usage monitoring.

 

The COMPASS Effect…

Through its audits, Compass was able to show a pattern of fraud. It was able to save the company substantial amounts and also helped it secure its operations. Compass concluded this engagement by locking down the client's production environment by recommending usage and change control policies, tightening RAS access, implementing intrusion detection and grooming the firewall.

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